Manager - Network Service Delivery

Position Summary

The role of Manager, Network Service Delivery leads the network operation team to provide the network management services in terms of operations, administration, maintenance and provisioning for GEG Data and Voice, and Surveillance Networks. This candidate is responsible for managing the day to day operational aspects of network support activities to ensure network availability, resilience and security to meet our stakeholders' needs.

Primary Responsibility

• Solutions Identification - Advise and Propose Technology solutions to support the daily needs of current and future business growth toward achieving success in the Storage domains,  participate in IS&T initiatives cross functional teams.
• Budget Management - Define and review technical/business requirements, proactively provide guidance/advice in Storage Domain to operation team maintain cost efficiency and insure fiscal goals and project goals are achieved.
• Programs and Projects Management -  Execute initiatives and co-ordinate assigned projects in dynamic environment. Priorities responsibilities to ensure on-time delivery of initiatives. Report all conducts of works with integrity, transparency and honesty.
• Availability and Capacity - To supervise and provide oversight of the operation team and management of the Storage systems  including the measurement of systems capacity/performance, planning, design, implementation, research and recommendation of projects to provide proactive maintenance and improvements to systems ensuring secure, resource,  performance optimization, consistent with the business direction of Galaxy Entertainment group. Demonstrate technical expertise and service availability with all IS&T functional teams.
• Organizational Change Enablement - To approve and prioritize system change requests of all complexity levels by reviewing carrying out tasks as required during the full lifecycle of a system change request resulting in process improvements as required.
 

Requirements

• Minimum of 3 years professional experience in managing and operating large scale SAN infrastructure.
• Minimum of 3 years professional experience in Virtualizations, Servers, Operation Systems and Storage system integration
• Experience in Casino management and hospitality systems will definitely be an advantage.
• Minimum of 2 years exposure as a Systems solutions consultant, Able to co-ordinate and lead projects, to communicate effectively with peer group and senior management.
• Experience in Business continuity planning, System/Storage Disaster Recovery will definitely be an advantage.
• Excellent in cost estimation in terms on broad knowledge infrastructure, enterprise Storage, systems, DataCenter in difference type of license model.
• Excellent written and verbal communication skills with an excellent ability to communicate in English/Cantonese. The ability to  translate business needs to/from technical requirements. Technical Writing such solution comparison/review reports.
• Speaks fluent mandarin will be an advantage.
• Excellent planning, organizational, interpersonal, teamwork skills.
• Knowledge of financial models and budgeting.