Position Summary

1. HR Partnership Operations
2. HR Workforce Planning
3. HR Projects & Team Member Initiatives

Primary Responsibility

• Support and deliver Team Member (TM) life cycle processes such as hiring and onboarding, TM movement, salary review, complaint and grievance, TM feedbacks and engagement and separation.
• Provide analytical support to HR workforce planning including secondment pool management. Build and monitor HR key productivity metrics to inform manpower need and supply.
• Support the design and implementation of HR communication and engagement initiatives (e.g. Townhall, Newsletter)
• Support and implement all other HR projects and Team Member initiatives
• Provide HR advisory with an accurate interpretation and communication of HR policy and procedures
• Produce management information and reports
• Ensure all HR administration, processes and procedures are consistently managed and delivered
• Ensure all HR operation tasks within the team are delivered on time and to the required standard

Requirements

Experience

• Minimum 5 years of progressive HR & Administration experience with 2+ years in business partnering
• Full spectrum of HR functional skills and strong analytical skills

Specific Knowledge & Skills

• Minimum diploma or bachelor’s degree, experience in hospitality industry will be an advantage
• Strong communication and consulting skills, good at problem solving and analytics
• Detailed oriented and able to handle multiple priorities
• Be flexible and available to interact with employees at all levels
• Strong sense of responsibility and motivated
• Ability to work both independently and as a team player
• People oriented with strong interpersonal skills and work ethic
• Ability to maintain confidential information
• Ability to communicate and write in fluent English and Chinese
• Good command of Microsoft Office (Word, Excel and PowerPoint)
• Well versed in Macau Labour Law and market practices