Pool Host (Recreation)
Job Requisition ID:
6081
Function:
Hotel & MICE Operations
Department:
Banyan Tree Hotel
Team:
Pool & Gym
Outlet:
Location:
氹仔 / Taipa
Description:
Position Summary
Attends to all guests needs with Health Club facility, ensure that pool areas appointed to you, are cared for in a manner of ensuring that all policy and procedures are abide to, and carry out all duties in the absence of the Supervisor.
Primary Responsibility
- Provide prompt, efficient and courteous services to guests, members and visitors
- Maintain Health Club facilities according to set standards of order and cleanliness
- Report repairs and maintenance problems to manager or relevant department
- Arranges and ensure swimming pool equipment are completed before opening hours of operation and maintaining the standard throughout your duty.
- Check the proper water temperature and cleanliness in the swimming pool
- Ensure swimming pool area is clean, neat and tidy and hygienic at all times
- Acquirement of lifeguard qualifications
- Maintain and control supplies and tools of the pool
- Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
- Maintain current first aid and CPR qualifications
- Maintain cleanliness of training room and shower room
- Check water temperature every 3 hours
- Check chlorine concentration every 2 hours
- Maintain through knowledge of all emergency procedures
- Prepare life preserver such as stick, rope, life circle
- Be knowledgeable about all hotel facilities in order to promote and sell them to guests
- Ensure guests amenities, towels, linen and other guests needs have ample supply
- Follow hotel procedures in relation to pool towel issue and retrieval
- Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders (When requested)
- Prevents guest accident in the swimming pool area
- Abide by rules and regulations and policies and procedures of hotel
- Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
- Adhere to specified hygiene and personal appearance standards
- To keep a watch on the guest when swimming in the pool ensuring their safety comes first.
Requirements
- 1 to 3 years of related experience
- Secondary school plus vocational, trade or on-the job training
- English and local language skills
- Ability to read and write
- Life saving
- Good customer relations skills and be proactive
- Able to handle physically demanding workload