服務員 - 布草

Job Summary

Responsible for providing a professional service to all employees. Build and foster a relationship with our key hotel partners which are a critical component of the role as the Linen Department forms a significant portion of the shared services across the resort.

Responsibilities

• Ensure the operations within the Linen area operate efficiently and professionally by constantly producing quality workmanship and maintaining a harmonious working environment.
• Maintain a high standard of service excellence to all employees requiring linen requests
• Attend to Linen service counter when required ensuring a fast efficient and effective service is provided to employees at all times.
• Ensure linen is sorted, labeled, maintained efficiently and accurately.
• Maintain a professional working relationship within the Linen Department and to all fellow employees
• Maintain computer system recording of daily duties performed.
• Be attentive at all times of staff complaints relative to the Linen Department operations and report complaints to a Supervisor
• Ensure the work is kept in a clean and orderly manner at all times
• Inspect linen items to determine mending, altering or replacement requirements
• Check for abuse to linen items
• Maintain the linen chute room
• Ensure the soiled linen is sorted to the correct standard
• Soiled linen trolleys re packed correctly and delivered to the collection point on time
• Clean linen is delivered to the respective floors per the standard
• Communication log for follow up
• Constantly work towards developing new and efficient methods to alleviate linen expenditure by assisting departmental requests.
• Maintain a professional working relationship with all colleagues.

Requirements

• Minimum secondary level education
• Previous experience in clothing industry or commercial laundry
• Basic computer skills
• Ability to work in a team environment