Assistant Manager - Training

Position Summary

Training & Learning Support

• Support the planning, coordination, and delivery of enterprise-wide training and development programmes.
• Assist in conducting training needs analyses and gathering learning requirements from stakeholders.
• Coordinate training schedules, materials, logistics, attendance records, and learning activities.
• Support the development, review, and maintenance of training content, learning resources, and instructional materials.
• Monitor training participation, feedback, and effectiveness, and provide recommendations for improvement.
• Maintain training records, reports, learning metrics, and related documentation.

Communication Management

• Support the development and execution of internal communication plans and initiatives.
• Coordinate communication activities across various communication channels and platforms.
• Draft, review, and distribute communication materials, including announcements, newsletters, presentations, notices, and promotional content.
• Ensure communication materials are accurate, consistent, and aligned with corporate communication standards and branding guidelines.
• Support leadership and stakeholder communication initiatives as required.

Change Management & Stakeholder Engagement

• Support organizational change and transformation initiatives through training and communication activities.
• Assist in the preparation and implementation of change communication plans, learning interventions, and awareness campaigns.
• Coordinate stakeholder engagement activities, workshops, briefings, and feedback sessions.
• Monitor employee feedback and communication effectiveness to support successful adoption of new initiatives.
• Collaborate with project teams and business functions to address communication and training requirements.

Knowledge Management & Continuous Improvement

• Assist in maintaining knowledge repositories, communication resources, and learning materials.
• Support the development and implementation of training and communication standards, templates, and guidelines.
• Identify opportunities to enhance training effectiveness, communication reach, and stakeholder engagement.
• Conduct research on industry trends, best practices, and emerging tools relating to learning and communication.
• Contribute to continuous improvement initiatives that support organizational capability development and employee awareness.

Governance & Administration

• Ensure training and communication activities comply with Company policies, procedures, and governance requirements.
• Maintain accurate records, reports, and supporting documentation for training and communication programmes.
• Support audits, reviews, compliance assessments, and reporting requirements as required.
• Assist in tracking budgets, vendor invoices, and programme-related expenditures where applicable.

Primary Responsibility

The Assistant Manager, Training & Communication is responsible for supporting the development, implementation, and administration of enterprise-wide training, learning, and communication initiatives that enhance organizational effectiveness, employee engagement, and business performance.

The incumbent collaborates with stakeholders across the organization to coordinate training programmes, communication activities, change initiatives, and knowledge-sharing efforts to ensure consistent messaging, employee awareness, and capability development.

The role assists in the execution of training and communication strategies, monitors programme effectiveness, and supports continuous improvement initiatives to strengthen organizational learning and communication outcomes.

Requirements

Qualifications & Experience

• Bachelor's Degree in Communications, Business Administration, Human Resources, Education, Organizational Development, Marketing, Public Relations, or a related discipline.
• Minimum 5 years of relevant experience in training, learning and development, communications, organizational development, employee engagement, or a related field.
• Experience in coordinating training programmes, communication campaigns, or change initiatives.
• Experience working with cross-functional stakeholders and supporting enterprise-wide initiatives.
• Experience in a large corporate environment would be an advantage.

Knowledge & Skills

• Good knowledge of learning and development, training administration, and communication practices.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Good project coordination and organizational skills.
• Strong stakeholder management and relationship-building abilities.
• Good analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office applications and communication or learning management platforms.
• Strong attention to detail and commitment to quality.