Captain

Position Summary

- Handle the daily operations of the outlets in order to meet and exceed customers’ needs and business requirements.

- Ensure adherence to service standards and operating procedures established.

- Ensure excellent customer experience and service to maximize Revenue

Primary Responsibility

- Handle the daily operations of the outlet to ensure compliance with policies, procedures, standards and aim At satisfying and exceeding customer expectations.

- Serve Food and beverages efficiently according to established standard.

- Maintains High standards of hygiene, cleanliness and tidiness in all service area.

- Ensure work place safety practice is adhered to.

- Ensure sufficient inventory whenever required.

- Provide direct service to customers as needed, including but not limited to serving tables, bussing, seating guests and supporting general clerical/cashier duties whenever required.

Requirements

- 1 year at a 5-star hotel or 2 years at a 4-star hotel or reputable restaurant

- F&B product and service knowledge

- Fluent with Cantonese or Mandarin and Good in English

- Able to walk and stand continuous for extended amount of time