Captain

Position Summary

- handle the daily operations of the outlets in order to meet and exceed customers’ needs and business requirements. - ensure adherence to service standards and operating procedures established. - ensure excellent customer experience and service to maximize Revenue

Primary Responsibility

- Handle the daily operations of the outlet to ensure compliance with policies, procedures, standards and aim At satisfying and exceeding customer expectations

- Serve Food and beverages efficiently according to established standard

- Maintains High standards of hygiene, cleanliness and tidiness in all service area

- Ensure work place safety practice is adhered to

- Ensure sufficient inventory whenever required

- Provide direct service to customers as needed, including but not limited to serving tables, bussing, seating guests and supporting general clerical/cashier duties whenever required

Requirements

- 1 year at a 5-star hotel or 2 years at a 4-star hotel or reputable restaurant

- F&B product and service knowledge

- Fluent with Cantonese or Mandarin and Good in English

- Able to walk and stand continuous for extended amount of time