Executive Manager
氹仔 / Taipa
Position Summary
Primary Responsibility
- Lead the overall management of outlet operations with clear defined goals - Lead and coach the service team, especially the Outlet Managers - Responsible for ensuring food and beverage quality, hygiene and work place safety established standards are achieved - Supervise and ensure service consistency according to established standard. - Responsible for marketing strategies including market research, menu planning and recipe development - Supervise and ensure proper inventory management practice - Co-owner of the financial performance of operations, along with Exec. Chef - Participate in research and development of operations process and/or equipment - Responsible for recruitment in selecting the most qualified/suitable candidates - Representing service team for inter-outlet/department collaborations -
Requirements
Education: - Diploma in Hospitality/Management - Bachelor Degree in Hospitality/Management is an added advantage Experience: - 10 years at a 5-star hotel or reputable restaurant - 5 years Supervisory experience at Outlet Manager level Knowledge and Skills: - FandB product and service knowledge - Alert with FandB related trends - Advance customer service skills - Strong leadership and management skills - Training experience is compulsory - Computer literate with business report writing skills Others: - Fluent with Cantonese or Mandarin and English, both written and spoken -