Hostess ADD - Andaz)

Position Summary

- Handling reservations and guests inquiry - Welcoming and serving guests according to the given instructions and established service standards - Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice

Primary Responsibility

- Assist the outlet Manager with day-to-day operation of the outlet, specifically with table management - responsible for reservations and guests inquiry Handling - Welcome and Serve guests efficiently according to established standard - Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice - Manage guests database

Requirements

Education: - High school graduated - FandB related certificate is an added advantage Experience: - 1 year at a 5-star hotel or reputable restaurant - Frontline customer service experience in airlines, retail, concierge is an added advantage Knowledge and Skills: - Basic FandB product and service knowledge - Advance customer service skills - Computer literate Others: - Fluent with Cantonese or Mandarin and English, both written and spoken  - Able to walk and stand continuous for extended amount of time - Team player