Senior Analyst - IS&T Solution & Project Management

Position Summary

As a member of the Solution Development team, the Senior Analyst - Project Management provides high quality and timely consultancy and project management services on a variety of Integrated Resort Systems, namely; Gaming, Hospitality, Marketing, ERP and Backoffice systems. He/she will work under the supervision and guidance from his/her reporting supervisor to proactively research, define and drive business IT-related initiatives to success. The position requires an motivated individual with the ability to utilize their talents, skills, and abilities in a coordinated and consistent team effort.

Primary Responsibility

• Project manage end-to-end process of delivery of solution from budget approval to implementation and wrap-up
• Define business and technical requirements for initiatives that will translate to technical solutions
• Facilitate/lead action of team members, stakeholders, and vendors/partners to complete tasks
• Coordinate with software development staff on application support matters
• Facilitate Quality Assurance and User Acceptance Testing activities, ensuring quality products are delivered to meet/exceeds customers' expectations
• Work seamlessly with vendors and internal stakeholders alike to drive project initiatives to completion
• Support IS&T Partners with new business initiatives and seeks creative IT solutions to business problems
• Ensure policies and procedures are documented for systems and support functions
• Adhere to existing IS&T standard operating procedures & governance structure

Requirements

• Bachelor's degree in computer science, computer engineering, systems analysis, or a related study, or equivalent experience
• 3 or more years of experience in not less than one IT discipline including, but not limited to project management (required), business analysis & design (preferred), application support, IT & business systems operations, etc
• Demonstratable experience managing software and system implementation projects, formal certifications would be an advantage 
• Demonstratable experience doing business requirements gathering and translating them into actionable requirements documents. - Experience doing solution design alongside members with IS&T and vendors
• Working knowledge and experience with software development Lifecyle
• Excellent written and verbal communication skills with a good ability to communicate in English required.  The ability to communicate in Cantonese and/or Mandarin is preferred
• Strong desire to learn and be pro-active
• Strong planning and organizational skills
• Strong interpersonal skills, including teamwork, facilitation and negotiation
• Strong analytical and technical skills
• Good problem solving skills
• Good customer service skills
• Basic knowledge of financial models and budgeting
• Basic ability to tactfully and positively manage and maintain business relationships