Senior Manager - Labor Optimization

Position Summary

• Optimizing workforce productivity by suggesting various strategies and developing meaningful analysis based on productivity level and other budget/actual cost analysis against established Property KPIs
• Supporting stakeholders to understand and analyze current and future business models

Primary Responsibility

• Optimize workforce by setting objectives, plan and evaluate workforce to maximize workforce productivity
• Coach labor optimization team to improve and maintain skillsets
• Analyze workforce planning metrics and translate them into meaningful analytics to monitor trends, and monitor actions against key workforce performance indicators
• Perform large scale data collections and develop complex analyses of workforce metrics/analytics and initiatives
• Provide insights and conclusions on trends and analysis
• Define and govern analytical reports
• Initiate valuable strategies to improve the operation effectiveness and productivity
• Integrate the company workforce strategy on ad-hoc projects, tasks and assignments when required
• Project planning & implementation for optimizing workforce efficiency
• Perform UAT with all VR software upgrades and enhancements in conjunction with HRIS
• Provide training to various parties to increase the workforce efficiency when required

Requirements

• Experience as a Business Intelligence Analyst, or similar role, is essential
• Highly analytical and numerate, with the ability to investigate, conceptualize and evaluate potential opportunities to support business strategies
• Advanced Excel skills are essential
• Knowledge of SAP HCM is desirable
• Have strong experience in data warehouse projects; experience in SAP-based data warehouse projects is a strong advantage
• Is commercially focused with the ability to use external measures and concepts to drive internal business decisions
• Excellent communication skills with the ability to communicate complex information to a diverse audience
• Able to consult and influence with the business effectively
• Good analytical and communication skills, and be able to work under pressure
• Exposure to rostering software and a background in labor allocation techniques is desirable