Service Ambassador
Job Requisition ID:
11564
Function:
Food & Beverage
Department:
F&B - International
Team:
FOH
Outlet:
Lobby Lounge - Raffles
Location:
氹仔 / Taipa
Description:
Position Summary
- Welcoming and serving guests according to the given instructions and established service standards
- Offering Casino guests premium FandB experience
- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice
Primary Responsibility
- Welcoming and serving guests according to the given instructions and established service standards
- Offering Casino guests premium FandB experience
- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice
Requirements
Education:
- High school graduated
- FandB related certificate is an added advantage
Experience:
- 1 year at a 5-star hotel or reputable restaurant
- Frontline customer service experience in airlines, retail, concierge is an added advantage
Knowledge and Skills:
- Basic FandB product and service knowledge
- Advance customer service skills
- Computer literate
Others:
- Fluent with Cantonese or Mandarin and English, both written and spoken
- Preferably female, minimum height 150cm (barefoot)
- Able to walk and stand continuous for extended amount of time
- Team player