Supervisor - Audit & Process Improvement

Job Requisition ID: 10940

Function: Security Operations & Asset Protection

Department: Security Program & Crisis Mgt Execution

Team: Process Improvement

Outlet:

Location:

氹仔 / Taipa

Description:

Position Summary

The incumbent will follow the instructions from Senior Manager - Process Development & Audit (PD&A) to audit and validate Property Security Operations' execution of duties against process and SOP and report / escalate and deviation for an immediate update of process and SOPs, as well as record, monitor and track security gaps and enhancements/action plans are completed across security operations in Macau.

Primary Responsibility

Under Senior Manager - PD&A's instruction to perform following tasks:
• Assist in auditing and validating Property Security Operations' execution of duties against process and SOP and report / escalate and deviation for an immediate update of process and SOPs.
• Record, monitor and track security gaps and enhancements/action plans are completed across security operations in Macau.
• Support security operations' Process Improvement Exercises.
• Support the preparation of crisis scenarios in the context of property operations and facilitate crisis drills and exercises.
• Provide support to the delivery of relevant security SOPs.

Requirements

• High school graduate, degree holder preferred.
• 3 or more years of experience in security/law enforcement/military at supervisory level preferred.
• Familiar with security operations procedures a plus.
• Good understanding of process control and administration.
• Experience in Process Improvement and/or Quality Assurance is highly sought.
• Team player. Good communication and interpersonal skills.
• Ability to read, write and speak Chinese and English.
• Computer literacy in Word & PowerPoint is required.