Supervisor - Business Support & Administration

Position Summary

Provide administrative, coordination and operational support to assigned departments by handling daily enquiries, documentation, scheduling, procurement and office administration activities. Liaise with internal stakeholders and external vendors to support business operations, maintain records and systems, facilitate communication, and assist with departmental projects and ad hoc assignments as required.

Primary Responsibility

• Provide administrative and operational support to ensure the efficient functioning of departmental activities.
• Maintain documentation, records, correspondence, filing systems and departmental databases.
• Coordinate meetings, schedules, travel arrangements and other administrative logistics.
• Support HR administration, including employee records, onboarding, access requests and training coordination.
• Assist with procurement and finance administration, including purchase orders, supplier coordination and related documentation.
• Liaise with internal departments and external parties to facilitate communication and resolve operational enquiries.
• Prepare reports, presentations, meeting materials and other business documents as required.
• Support departmental projects, events and operational initiatives through effective coordination and follow-up.
• Handle confidential information and maintain accurate administrative records in accordance with company policies.
• Perform other duties and ad hoc assignments as assigned by management.

Requirements

• Diploma or Degree qualification in Business Administration, Hospitality Management, Communications, Information Technology, or a related discipline.
• Relevant experience in office administration, customer service, coordination, procurement, or secretarial support is preferred.
• Strong verbal and written communication skills in English and Chinese (Cantonese and Mandarin preferred).
• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint; knowledge of business systems such as SAP is an advantage.
• Excellent organizational, interpersonal and administrative skills with strong attention to detail.
• Self-motivated, proactive and able to work independently with minimal supervision.
• Ability to manage multiple priorities, adapt to changing business needs and meet deadlines effectively.
• Professional, positive and team-oriented attitude with strong customer service awareness.
• High level of integrity and ability to handle confidential information appropriately.